Leekes was founded on the twin principles of selling quality goods and delivering excellent customer service. And in the intervening century since we first set up shop our values haven’t changed.
As one of the UK’s leading independent retailers we’ve hundreds of thousands of customers who have enjoyed a breadth of homewares and home improvement products that can only be found in a Leekes home store.
By offering customers an unbeatable choice of furniture for every room in the house, and also being home to the biggest kitchen and bathroom studios you’ll find anywhere, we believe we’ve earned the right to call ourselves ‘the home experts’.
From a humble beginning in South Wales the company now has six department stores. In 2009 Leekes bought Cole’s Home Furnishings, a family-owned chain of furniture stores in the West Midlands to add to the department stores in South Wales and Wiltshire. These stores, and leekes.co.uk, mean that more people than ever are able to shop with Leekes and enjoy the unique experience of a store with everything for the home under one roof.
To find out more about our services and our business click on one of the headings below:
Quality and price assurance
It's important to our business that customers know the products they buy from us are of an appropriate quality and are fairly priced. Our Quality and Price Assurance sets our standards:
Should you have any queries regarding this policy, our Sales Consultants will be happy to answer any questions you may have.
We are very proud of our home delivery services as your feedback tells us it is one of the reasons many customers come back to us time and again. So, when you order an item for delivery from Leekes we endeavour to:
For a small additional charge we also offer a guaranteed Saturday delivery service in areas close to our main stores.
‘Total Care’ is a five year protection programme designed to cover any stain damage to fabrics, leather, carpets and beds. Total Care provides peace of mind by covering the cost of stain removal and repairs.
Our ‘New for Old for Life’ warranties provide a free replacement model for electrical products that break down. Ask one of our Sales Consultants or call us to find out more about our warranties.
Our environmental objectives include:
You will encounter our experts throughout our stores – people who are passionate about the products they sell and knowledgeable about the services we provide. If you need some expert advice on an item you would like to purchase online simply contact us and one of our specialists will get back to you as soon as possible.
As a family business we believe in developing our employees, unlocking talent and providing opportunities for career progression. We are committed to training at all levels, cultivating product knowledge and encouraging new avenues for retail expertise for the benefit of both our teams and our customers.
Our staff and customers form the community in which we operate and we have a long tradition of supporting local charities, sports clubs, schools and associations. What’s more, we employ a policy of sourcing the products and services from local suppliers wherever we can.
Leekes was founded at the end of the nineteenth century by James Henry Leeke. Since then it has grown to include six department stores, a Building Centre in Tonypandy and a chain of conservatory concessions. In 2009 Leekes bought Cole’s to create three more department stores based in Bilston, Bedworth and Stoke-on-Trent.
In 1994 Leekes Retail and Leisure Group bought a golf club in Hensol, in the Vale of Glamorgan. This marked the start of diversification of the business into the leisure industry.
The company then developed the golf club into the Vale Resort which comprises a luxury four star hotel, leisure club, Wales' largest spa and two championship golf courses set in over 600 acres of beautiful parkland.
In 2003, the company announced the purchase of the Hensol Castle estate that adjoins the Vale Resort. The Estate includes a 17th century stately home, an historically important mid-18th century landscaped park, a 15 acre lake and serpentine pond. The castle is currently being developed into a world class spa hotel and outlying villas have been refurnished and sold as private residences.
Official Company Information
Company Name: Leekes Limited
Registered Head Office
Mwyndy Business Park
Rhondda Cynon Taff
Registered Company Number in England and Wales : 563751
VAT number: 135044206