Career Vacancies at Cross Hands

If you do not see a vacancy that matches your skills, please feel free to email a copy of your CV with a covering letter stating what position you would like to apply for and your availability to work to . We will keep your details on file and if a suitable vacancy becomes available we will contact you.

Job Title
Retail Lead Taker - CWD
Cross Hands

Come join our sales team at our Cross Hands store...

Do you have passion for retail and home interior? Do you have retail and customer service experience? For the right person this a flourishing career in one of the UK's leading retailers. Customer satisfaction is a priority, the product range is outstanding and competitively priced and sales commission is there to be made so if you are interested in joining a successful, family run company read on...  

What are we looking for?

  • We're looking for someone who is enthusiastic, confident, friendly and eager to make money whilst working in a retail sales environment.
  • You'll have previous retail and/or sales experience and high levels of customer service skills.
  • You'll be confident in approaching customers and have a can do attitude, being presentable and professional at all times

If you can demonstrate all of these qualities we'd love to hear from you

What will you be doing?

Working in the showroom you will be the first point of contact for customers and therefore confident in approaching people, you will be eager to introduce them to our fantastic conservatory, window and door displays and guide them to finding their ideal product using your product knowledge and excellent communication skills. You will make a positive impression that will lead to the customer meeting our Designers and Consultants to complete the purchase.
You will liaise with your fellow team to ensure the customer receives an excellent, timely service all whilst earning uncapped commission and working in a bustling, engaging environment.

You will also be available to work 16 hours per week on a mixed weekday/evening/weekend rota to maximise the departments sales and your earnings.

Other duties include:

  • Selling the 'take away' products
  • Arranging an in store or at home customer appointment with a Sales Consultant who will design their conservatory
  • Contacting customers following marketing campaigns
  • Ensuring the showroom is presentable and at it's best at all times

In return we offer:

  • Basic monthly salary plus -
  • Generous uncapped sales commission OTE 18K
  • Holiday Commission
  • 30+ days holiday allowance
  • Staff discount to use in any of our stores and at The Vale Resort
  • Full business attire/uniform provided
  • Free Parking
  • Full, on-going training provided, including regular visits to or from suppliers to ensure you have all the knowledge you need in order to succeed
  • Great career development opportunities

Interested?  To apply, please forward a current CV along with a covering letter to  

Job Title
Carpet Estimator
Cross Hands
OTE £18k plus company car

An excellent opportunity in a totally customer focussed role where you can achieve personal sales targets.

This role provides flexibility and a chance to provide excellent customer service by visiting customers homes and assisting the team in the store.

Your duties will be varied and include;

  • Carry out on-site measurements at customers' homes to provide price quotations for carpets, vinyl, laminate and wood flooring
  • Convert measurements into accurate plans for carpet fitters
  • Provide customers with detailed and accurate product information, identifying the features and benefits of the product
  • Serving customers in store and advising them on the features and benefits of the range of carpets
  • Achieving monthly sales targets and KPI's
  • Stock control
  • General administrative tasks
  • All aspects of visual merchandising

Experience is preferred but not essential, above all you must be able to demonstrate;

  • Excellent selling and communication skills
  • Excellent organisation and admin skills
  • Genuine flair and enthusiasm for working within a target driven sales environment
  • Be committed to providing excellent customer service
  • Enjoy selling and be a flexible team player willing to contribute to the store's overall success

This is a full time role 37.5 hours per week and we offer:

  • Competitive salary
  • A generous Bonus and holiday commission scheme
  • Up to 33 days holiday allowance
  • 20% staff discount across the group
  • A contributory pension scheme
  • Free parking
  • Company vehicle


Please send your CV and cover letter to

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