Croeso i Leekes

Careers in Leekes - Head Office

If you do not see a vacancy that matches your skills, please feel free to email a copy of your CV with a covering letter stating what position you would like to apply for and your availability to work to careers@leekes.co.uk . We will keep your details on file and if a suitable vacancy becomes available we will contact you.

Job Title
Installation Administrator - CWD
Location
Pontyclun
Salary
£14,820

We are recruiting for an expereinced administrator and co-ordinator to join our team

We are currently recruiting for a full time Installation Co-ordinator to join our Conservatory, Window and Glazing customer service & administration team at our Head office

Main duties & responsibilities include:

  • Contact customers on the day that the installation of project begins to confirm fitters on site.
  • Update customers on the progress of orders and chase suppliers where required
  • Ensure outstanding customer queries are completed within agreed time scales and customer updated at all times.
  • Update and complete daily tasks listings on our computer system Navision.
  • Assist the Project Managers in updating and completing their daily tasks listings on Navision.
  • Chase and monitor all deliveries from suppliers
  • Coordinate the installation with the project manager and book fitter’s dairy once the product has been confirmed as available.

For this role we’re looking for:

  • Experience working in a fast-paced office environment
  • Experience in liaising with customers and suppliers over the phone and via email
  • Computer skills including using Microsoft Word, Excel and Outlook
  • Experience or knowledge of the home installation industry

In return for your skills we offer:

  • Up to 33 days holiday allowance per annum
  • Up to 20% staff discount across the retail and leisure groups
  • Contributory pension scheme
  • Free parking

Interested? To apply please send a CV and cover letter to careers@leekes.co.uk

Job Title
Installations Administrator - Base Conservatories
Location
Pontyclun
Salary
£14,820 per annum

An opportunity has arisen for an experienced Administrator to join the Conservatory Department full time.

The main aim of this role is to help coordinate and support the Conservatory and Double Glazing Department and be an integral part of our customer service and administration team.

You will work alongside our experienced Installation Managers, Surveyors, Fitters and Salesman, offering support and administering a high standard of customer care at all levels, ranging from customer communication to cost controls.

Your duties will be varied and will include:

  • Communicating with customers throughout their installation process to coordinate, update and answer any queries
  • Assisting the  team in coordinating the installation by updating and completing daily administrative tasks
  • Liaising with suppliers to order, arrange, monitor and chase deliveries
  • Supporting the Installation Manager by assisting with the management of debt and the collection stage payments
  • Providing a high level of customer service

For this role we're looking for:

  • Computer literate and fully competent in Microsoft Office
  • Proven experience working within an administrative role and busy office environment
  • Personal or professional experience or knowledge in DIY, home improvement or home installations
  • Knowledge/experience or working with conservatory, door or window installations is preferred but not essential


The successful candidate will be required to work 37.5 hours per week Monday - Friday

In return we can offer a competitive salary and benefits package including:

  • Up to 31 days holiday per annum
  • Up to 20% Staff Discount across Leekes and The Vale Resort
  • A Contributory Pension Scheme
  • Free parking

Interested? To apply please send a current CV along with a covering letter to Nicola at careers@leekes.co.uk  

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