Careers in Leekes - Head Office

If you do not see a vacancy that matches your skills, please feel free to email a copy of your CV with a covering letter stating what position you would like to apply for and your availability to work to careers@leekes.co.uk . We will keep your details on file and if a suitable vacancy becomes available we will contact you.

Job Title
Buyers Assistant
Location
Mwyndy
Salary
£14,820

An opportunity has arisen for a full time Buyers Assistant to join the commercial team at Head Office.

Main Duties & Responsibilities:

  • Providing administration support for the Category/Business Managers
  • Overseeing and entering stock data onto EPOS system
  • Liaising with stores on all departmental administration issues
  • Issuing and collating correspondence to and from suppliers
  • Processing POS requests from the Buyer
  • Reviewing returns database, producing reports as required on returns and identifying issues with suppliers
  • General administration and filing

Experience & Requirements:

  • Conversant and confident with all aspects of Excel
  • Have excellent numerical skills
  • Have passion and some knowledge about working in a retail/commerical buying environment

This is a full time role Monday - Friday

In return for your skills we offer an excellent benefits package including:

  • Up to 31 days holiday
  • Up to 20% staff discount across our retail and lesiure groups
  • A contributory pension scheme
  • Free parking
  • Great career progression opportunities

Interested? Please forward a current CV and covering letter to careers@leekes.co.uk 

The shortlisiting process will include a basic numeracy test and at least one face to face interview all held at our Head Office

 

 

Job Title
Customer Service Advisors - Furniture
Location
Pontyclun
Salary
£14,820 - £16,085 pro rata

We are currently recruiting for an experienced Customer Service Administrator to join our after sales furniture department at Leekes Head Office.

What are we looking for?

This is a fast paced, varied role that involves interacting with customers via phone and email therefore previous customer service experience using these methods of communication is essential and would be ideal for someone with previous call centre and office experience.

Above all, you must be able to demonsrate:

  • Passion for delivering a high standard of service
  • Have previous customer service and complaint handling experience
  • Computer literate, including use of Excel, Word and internal company software
  • Excellent telephone manner and confident speaking to customers over the phone
  • Calm, friendly and professional approach

Working within a team in an office environment your duties and responsibilities will include:

  • Receiving, acknowledging and responding to customer queries and complaints in the agreed time-scale
  • Ensuring all complaints are logged and dealt with to a high standard
  • Making decisions and resolving customer issues/ complaints to help increase customer satisfaction
  • Liaising with suppliers to ensure the agreement is reached over the settlement of selling off/returning/destroying damaged furniture
  • Employing polite and courteous communication to update customers on their queries
  • Arrange inspectors/deliveries of merchandise to customers homes where relevant
  • Action returns and refunds in line with Company procedure


In return we offer...

  • Fantastic career development opportunities and a chance to work in a small, friendly and experienced team 
  • Staff discount across our sotres and The Vale Resort
  • 21 days plus bank holidays leave allowance
  • A contributory pension scheme
  • Free parking
  • Full training provided

Interested? Please apply be sending a current CV and covering letter for the attention of Debra to careers@leekes.co.uk

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