Contact Leekes Customer Care
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Have a question?
Whether you need help with a product, service, or simply have a question, our team at Leekes is here to assist you. Fill the form below, and we'll get back to you as soon as possible.
Head office
Address
Mwyndy Business Park, Pontyclun, Rhondda Cynon Taff, CF72 8PN
Contact
0333 222 4120
General enquiries: customercare@leekes.co.uk
Kitchens & Bathrooms enquiries: installations.customercare@leekes.co.uk
Conservatory, Window & Door enquiries: cwd.customercare@leekes.co.uk
Customer support hours
Mon-Fri: 08:00 - 16:00
Whether you need assistance with a product, have an enquiry about an order, or simply want to share your experience, our customer care team is here to help. Thank you for choosing Leekes!
Planning your next home improvement project?
Explore our range of conservatories, kitchens, bathrooms and fitted bedrooms all crafted to perfection.
Conservatories & glazing
Explore a wide range of options for your home
Kitchens
Discover the latest designs for your kitchen
Bathrooms
Transform your bathroom with our expert solutions
Fitted bedrooms
Create a space you'll love with custom designs
Frequently Asked Questions
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You can track your order by logging into your account on our website and selecting the "Order History" option. You will be able to see the status of your order and any tracking information available.
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To cancel your online order, please email us at customercare@leekes.co.uk with your order reference and a request to cancel. We will process your cancellation as soon as possible.
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Our standard 28-day return policy applies to all products. To initiate a return, contact our customer care team with your order number and reason for return. We will guide you through the process.
Please refer to the returns and order cancellations page for more details.
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Leekes' furniture warranties cover manufacturing defects for a specified period. For more detailed information on what is covered, please refer to the warranty documentation provided with your purchase or contact our customer care team.
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All of our stores are open. Please check the store locations page on our website for the latest opening hours before visiting.
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We accept various payment methods including credit/debit cards and finance options. For detailed information, please visit our payment options page.
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Yes, you can return your online order to any of our stores. Please bring your order confirmation and the item you wish to return.
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We offer various delivery options to suit your needs. You can choose standard delivery, next day delivery, or click & collect from our stores. More details are available on our delivery information page.