Information obtained by cookies when using our website
A cookie is a small amount of data sent from our server and stored on your computer's hard drive.
We can greatly improve your experience of our website by knowing your preferences. Allowing us to customise the website according to your individual interests means we can offer a superior, personalised service. To help us remember these preferences we use a small text file often referred to as a ‘cookie’, which we will place on each computer you use to access our site.
Cookies allow us to recognise your preferences as previously chosen by you when you return to our site. The cookie itself does not contain or collect personally identifiable information. However, when it is read by us it can help our web team deliver a more user-friendly experience – for example: remembering previous purchases, and account details and help us recommend products that suit you and your lifestyle.
When we send you a cookie only our web server can read them; information gathered by us never goes outside our control and is not shared with other organisations for their marketing purposes. Information obtained via cookies may be processed by our partners who are controlled under contract and required to comply with the Data Protection Act 1998.
It is your decision whether to accept or consent to cookies or not. If you do not consent, you can adjust the settings of your browser software to either delete cookies that already exist and/or block new ones from being stored or accessed. Many browsers now provide specific ‘add-ons’ to help you manage your privacy online. See www.aboutcookies.org for more help and advice.
Cookie Settings - update to 'How do I manage my cookies'
Click on the 'Tools' menu and select 'Options'.
Click the 'Under the Bonnet' tab and locate the 'Privacy' section, and choose the 'Content settings' button.
Click the 'Cookie settings' tab and choose your preferred settings.
Google Chrome allows all cookies by default, but you can restrict the behaviour of first-party and third-party cookies or even block them completely.
Microsoft Edge and Internet Explorer
Choose 'Tools' and then 'Internet Options'
Click the 'Privacy' tab
Move the slider to choose your preferred settings.
Choose Preferences from the Edit menu.
Select 'Privacy & Security', then select 'Cookies'.
Choose your preferred settings.
Choose 'Preferences' from Safari menu
Select the 'Security' icon
Cookie settings are shown in the window
Choose your preferred settings
Go to 'Tools' in the main menu
Click 'Preferences' at the bottom of the File menu (or press Alt+P to access them directly).
Click 'Privacy' and select one of the available options.
In addition to choosing different settings for first-party ('normal') and third-party cookies, you may edit cookie settings on a domain/server basis or even edit individual cookies by clicking the 'Manage cookies' button.
What happens if I disable cookies?
If you disable cookies, that will mean that your experience of using our website won't be to its full potential, as some of the cookies help us to identify and resolve errors or display relevant content.
Most browsers have cookies enabled but see the 'How do I manage my cookies?' section to turn them on or off should you wish to.
What are cookies?
To find out more, please check out What are cookies (opens in a new window; please note that we can't be responsible for the content of external websites).
If you don't wish to enable cookies on your computer, that will mean that your experience of using our website site will be impaired - as some of the cookies help us to identify and resolve errors for example, or determine relevant related products to show you when you're browsing. Most web browsers have cookies enabled, but see our "How do I manage cookies section" for help on how to turn them on should you wish to.
We do have relationships with third parties who may also set cookies during your visit to be used for remarketing purposes - this means they show you different products and services based on what you appear to be interested in. If you'd like to opt out, please go to the Network Advertising Initiative website (opens in a new window - please note that we're not responsible for the content of external websites).
How do I enable 'do not track'?
Do not track (DNT) is a feature offered by some browsers and some apps that you might be familiar with. Some newer browsers offer this as default. It sends a signal to websites to request that your browsing isn't tracked by third-party ads, social networks, or analytic companies.
You can opt out of tracking and analytics on this website by changing your settings in the 'How do I manage my cookies?' section.
Our website doesn't currently respond to DNT requests as there's no industry-wide uniform standard for how DNT requests are managed. We'll continue to review DNT and other new technologies but won't respond to DNT requests.
We're providing this information as part of our initiative to both comply with legislation, and make sure we are honest about your privacy when using our website. Please be assured that we're working on a number of other privacy and cookie-related improvements to the website.
Which cookies do you use?
Google Analytics is a free service offered by Google that generates detailed statistics about visitors to a website for marketers. Google Analytics makes it possible to track users across search engines, email campaigns, and display advertising - giving advertisers the opportunity to optimise campaigns on multiple platforms.
Calculation of a placement commission - 'affiliate marketing'
We work together with cooperation partners who promote our products on various platforms on the Internet ('Affiliate Marketing'). By clicking on this advertisement, you will be redirected to our website. The cooperation partners receive remuneration for this placement activity. To calculate the remuneration, we will record the sales arranged by the cooperation partner together with the data relevant for the calculation of the remuneration. This covers the value of the purchased product, information on the product, an internal ID, the currency in question, and details of the compensation model agreed upon with the cooperation partner as well as details of the agent himself. The specific calculation of the compensation for the cooperation partner is carried out by our service provider Webgains who processes these data on our behalf pursuant to Art. 28 GDPR. Legal basis for data processing: Art. 6 (1) (1) (b) GDPR. In addition, you are asked to accept a cookie for this purpose. This cookie will be placed on your device with your consent (Art. 6 (1) (1) (a) GDPR) in order to allow the assignment of the resulting data to our cooperation partner.
The data listed above are stored after the settlement of the remuneration in accordance with the requirements of tax law as well as commercial law for purposes of verification. This is also done by our service provider Webgains. Legal basis: Art. 6 para. 1 sentence 1 lit. c) GDPR.
If ambiguities occur in the settlement of the brokered purchase, further information on the brokered purchase can be made available to the cooperation partner to clarify the facts. Legal basis: Art. 6 para. 1 sentence 1 lit. f) GDPR.
|Cookie Name||Originating Page||First or Third Party||Purpose||Expiry|
|__utma||All||First||Collecting user information||730 days|
|__utmz||All||First||Collecting user information||120 days|
|__utmc||All||First||Collecting user information||no date given|
|__utmb||All||First||Collecting user information||Less than one day|
- Magento website
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, which allows displaying our pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||Your session ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|